The standard of support at SD Bullion has taken an enormous nose dive. I'm now on working day thirteen of awaiting my get being delivered right after payment has cleared. Customer support is terrible, it's now just ChatGPT and third social gathering customer support that is certainly horrendous. There 0 customer support, and all they preserve stating is they cannot warranty any shipping dates or decide to anything at all and give large open finished answers that suggest very little. So I lastly called in to have an update about my purchase since I are actually obtaining AI responses to my emails to their support e-mail, and once again bought somebody at stake who pretty much gave the impression of they have been large and could not give me a straight remedy about when my order would ship.

SD Bullion gets a D rating for its customer service solution. Shoppers say it is difficult, Otherwise unattainable, to succeed in customer care brokers to have information on lacking orders or to terminate an get. Some have even claimed customer support Associates hung up on them.

Silver Dragon delivers strong information regarding silver and gold and junk silver info. Despite the fact that always he often remands off digicam, possibly on account of his large collection of gold and silver and for security motives. Odd however.

Inspite of these fees, SD Bullion remains aggressive with its starting off storage payment of $9.ninety nine/month. Rest assured, there are no concealed or added transaction fees, reflecting SD Bullion’s dedication to transparency.

SD Bullion’s A+ rating and accreditation through the BBB testify to its determination to shopper satisfaction and moral company procedures. The BBB rates firms dependant on many standards, together with:

Slip-up to manage this company. Sent a wire, Everybody was excellent right until I tried to check and see why my buy never delivered on the promised date. Experienced I spoken to an individual with serious customer support competencies, I might be Okay with waiting. I received essentially the most ignorant "so referred to as" Customer support SD Bullions person, Al. I'd ideas to invest my substantial IRA as well as a ton far more. Nevertheless the jerk that answered the telephone, I am going to in no way perform using this company once more. He was so impolite, he acted like my questions about my get, MY Income, had been unfounded.

Comparing SD Bullion’s pricing with the market is very important to ensure that you’re getting the most value for your investment. The company’s pricing is in keeping with the industry, and so they don’t cost further service fees or commissions.

My hottest purchase was positioned and revenue acknowledged nine calendar times ago (7 organization times). Once i followed up on this purchase, I had been advised that they might not give me a tentative ship day but when I had not received a recognize of shipment by upcoming Friday, I need to feel free to contact and adhere to up. It truly is something to get late SD Bullions it is an additional not to be capable of Enable a consumer know an approximate ship date.

No matter whether it’s precise pricing applying Dwell and comprehensive spot cost charts for precious metals or supplying specifics about their companies and fees, SD Bullion makes sure that clients have all the information they should make knowledgeable selections.

We take pleasure in your enterprise with us, and know This is often a very long time to anticipate your purchase. Our website does Use a discloser throughout the checkout monitor, and our CEO also sent out a information to all of our buyer base explaining our latest circumstance right here at SD Bullion.

We have been delighted to hear your encounter with us has long been fantastic! We try to provide the bottom selling prices and the ideal support probable! Make sure you let's know when there is anything at all we can easily do to make your working experience with us much better!

As of currently, It appears you may have already recieved your get. We respect your online business and your time and effort with us. We hope to maneuver in advance of this blunder and continue to operate with you.

Transport times have amplified through the marketplace due to latest metal needs. We are Doing the job to ship out orders as promptly as is possible, and we offer tracking info once orders head out the door!

this company provides good item in very good time at a fantastic price even through the silver shortage and plannedemic they managed to help keep the silver flowing